Credits

Included in your subscription.
Spent only when we deliver.

Your plan includes a credit allocation. Credits are only spent when we find and verify a contact.

Browsing and searching are always free

How credits are consumed

Action Cost
Verified email address
1 credit

Confirmed professional address — LinkedIn profile included at no extra cost

Verified phone number
15 credits

Direct line to the decision-maker — Verified WhatsApp included at no extra cost

Similar company
1 credit

Expand your target list beyond direct importers

AI outreach email
1 credit

Personalised messages from trade data

AI reply
1 credit

Each response generated by the automated reply agent

Additional credits
Standard rate
€0.05 per credit
1,000 credit pack
€50
Volume discount
Up to 20% off

Volume pricing is visible in your account dashboard when you top up. For custom packages, speak to your account manager.

Frequently Asked Questions
about Credits

What's free and what costs credits? +

Browsing, searching, and filtering trade data is always free and unlimited within your paid subscription. Credits are only spent when you unlock a verified contact (email, phone, or LinkedIn) or use the AI to draft outreach. If you write the emails yourself, there are no extra credits beyond the contact unlock.

Do credits expire? +

No. Unused credits roll over for the duration of your subscription. If you carry 5,000 credits into renewal, you start the new year with those plus your fresh allocation.

Can I buy more credits? +

Yes — additional packs are available directly in your account dashboard at any time. For larger volumes or custom packages, contact your account manager.

If I contact 100 people, how many credits does that use? +

100 credits to unlock their contacts. Add 100 more if the AI writes the emails — 200 total. Write them yourself and it stays at 100.

Do I pay again for the same contact in a second campaign? +

No. Once a contact is unlocked, it stays unlocked permanently. Additional campaigns to the same people cost nothing extra, unless you ask the AI to draft new personalised messages.

Does buying more credits extend my platform access? +

No — access and credits are separate. Your 12-month subscription runs from your start date regardless. Additional credits simply expand your outreach capacity within that period.

What if Fineris can't find a contact? +

No credits are spent. You only pay when we find and verify a contact. Our verified contact accuracy rate is above 97%.

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